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Vision Service Plan (VSP)

Vision Service Plan (VSP) is the is the national leader in vision and eye care benefits offering vision insurance and plans for individuals and businesses. Organized around the mission to help people see, VSP’s 6,500 employees work from over 34,000 locations delivering 19 million frames per year.  The company needed transparency into process operations to create accountability across the organization.  Working with ServiceNow Performance Analytics provided valuable insight.

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