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Configuration Management Database

Get visibility into your IT environment. Make better decisions with an accurate configuration management database (CMDB) as your single system of record.

Benefits of CMDB

Trust your data

Import accurate, certified data from external sources for use in any app, form, or workflow.

Get a single source of truth

Break down silos with a single system of action across all tables, views, and apps.

Achieve data-driven outcomes

Make it easier for teams to understand impact and risk based on actual data.

Data health tools improve IT workflows

Data health tools

Improve your data health and IT workflows with powerful data health tools.

Service Graph Connectors standardize external data

Service Graph Connectors

Accurately import and standardize external data into your CMDB.

Data acquisition tools populate CI data easily

Data acquisition

Use tools like Discovery and IntegrationHub ETL to easily populate configuration item (CI) data.

Powerful visualization to understand CI relationships

Visualization and reporting

Map, query, and understand complex CI relationships across tables with a clear, graphical view.

Configuration Management Database in the Now Platform

How to get CMDB

CMDB is available with the Now Platform®. Build digital workflow apps and extend your ServiceNow solutions with a leading platform as your foundation.

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Talk to an expert

Get answers to your questions and discover how ServiceNow can help you transform your business with modern digital workflows.

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