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  • Healthcare security 101
  • Stimuleer Clinical Excellence en verbeter zorgresultaten met een verbonden systeem.


Forrester Report
  • De waarde van digitale workflows
  • Krijg apps op de markt in de helft van de tijd, tegen een derde van de kosten en met een hogere tevredenheid.


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Evolve faster than telecom disruption

Turn digital disruption into an opportunity for new revenue streams as a communications service provider.

Service providers are riding the wave of telecom change. Seize the opportunity to build connections, eliminate silos, and improve customer experiences.

Let’s unlock your revenue.

Don’t just take our word for it

See how communications service providers like you are succeeding with ServiceNow.

Telia boosts CSAT

Enable collaboration and knowledge-sharing for a better customer experience.

Tata has 100% availability

Delight customers with transparency and improved incident response time.

OBS streamlines experience

Unified platform handles >1M incidents with digital workflows, reduces calls.

Empowering employees

See how Belgium’s largest telecommunications company uses ServiceNow CSM.

Featured resources


Unlock new opportunities

Three strategies to reduce B2B churn in telecom and drive profitable growth.


Transformation roadmap

10 steps to transform customer service in telecommunications.


Modern service management

Explore the benefits and challenges of service management modernization.


Transform the experience

See how to evolve your customer experiences in the era of IoT and 5G.


Think digital-first

Break free from old systems to stay relevant in the smartphone generation.

Webinar On-demand

Proactive customer service

Learn about the best practices for delighting digital customers.

Join us at a live event


TM Forum: Sept. 23-27, Dallas

Meet with the pros and develop your roadmap for digital transformation.

Industry Event

MWC19: October 22-24, Los Angeles

Discover how you can turn disruptive innovation into new revenue streams.

Industry Event

TM Forum: 12-14 Nov, Malaysia

Learn how to drive pro-active service assurance across your communications.


Now at Work coming to you

Join an event near you to unlock the power of digital workflows for telecom.

Get in touch with pros and peers

Connect with experts at ServiceNow and other champions in the telecom sector to discuss common challenges and how to unlock your potential.

Explore more:    ITSM   AIOps   Customer Service

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