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IT Workflows

Vergroot de productiviteit en transformeer IT bedrijfsbreed met een uniform platform.

Employee Workflows

Lever next-gen werknemersbelevingen met intelligente workflows en moeiteloze service.

Customer Workflows

Los complexe klantproblemen end-to-end op met voorspellende intelligentie en geautomatiseerde selfservice.

Build Your Own Workflows

Gebruikt het Now Platform om nieuwe workflow-apps te bouwen en ServiceNow-oplossingen uit te breiden.

Alle producten bekijken

Transformeer de IT-beleving

Bied een next-generation werknemersbeleving

Maak klanten blij door complexe problemen end-to-end op te lossen

Antwoord sneller op security-incidenten, zwakke plekken en risico's

Lever bedrijfsservices van hoge kwaliteit met zichtbaarheid en AIOps

Bouw snel enterprise-workflowapps

Gezondheidszorg

Financiële dienstverlening

Telecommunicatie

Platform

Over Now Platform

Bouw uw eigen apps

App Store

Vertrouwen en security

Klanten

Customer Success Center

Training en certificaten

Productdocumentatie

Ontdekken

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Insights

Bereken hoeveel u kunt besparen

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Evolve faster than telecom disruption

Turn digital disruption into an opportunity for new revenue streams as a communications service provider.

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Connect your enterprise through one platform

Elevate the experience

Deliver the must-haves—from chatbots to self-service—but don’t stop there. Transform the customer experience with a personal approach, powered by full lifecycle visibility.

See the big picture

Drive better decisions with the right view into your data and analytics. Connect your legacy infrastructure with new tools to break down data silos across the enterprise.

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Manage incidents effectively

Get the line of sight you need to anticipate and resolve incidents faster than ever before. Identify and mobilize resources in real time, with automated processes.

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Find cost savings

Remove roadblocks to profitability, like duplicate technologies and manual processes. Identify opportunities to streamline and enhance your margins.

Get the competitive edge

Harness and connect new technologies to increase acquisition and retention. Don’t let new, digitally native competitors disrupt your B2B strategy.

Connect your enterprise through one platform

Elevate the experience

Deliver the must-haves—from chatbots to self-service—but don’t stop there. Transform the customer experience with a personal approach, powered by full lifecycle visibility.

See the big picture

Drive better decisions with the right view into your data and analytics. Connect your legacy infrastructure with new tools to break down data silos across the enterprise.

Get White Paper

Manage incidents effectively

Get the line of sight you need to anticipate and resolve incidents faster than ever before. Identify and mobilize resources in real time, with automated processes.

Get Solution Info

Find cost savings

Remove roadblocks to profitability, like duplicate technologies and manual processes. Identify opportunities to streamline and enhance your margins.

Get the competitive edge

Harness and connect new technologies to increase acquisition and retention. Don’t let new, digitally native competitors disrupt your B2B strategy.

Don’t just take our word for it

See how communications service providers like you are succeeding with ServiceNow.

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See Case Study

Telia boosts CSAT

Enable collaboration and knowledge-sharing for a better customer experience.

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See Case Study

Tata has 100% availability

Delight customers with transparency and improved incident response time.

See Case Study

See Case Study

OBS streamlines experience

Unified platform handles >1M incidents with digital workflows, reduces calls.

See Case Study

See Case Study

Empowering employees

See how Belgium’s largest telecommunications company uses ServiceNow CSM.

See Case Study

Featured resources

Get Ebook

EBOOK

Unlock new opportunities

Three strategies to reduce B2B churn in telecom and drive profitable growth.

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INFOGRAPHIC

Transformation roadmap

10 steps to transform customer service in telecommunications.

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DATA SHEET

Modern service management

Explore the benefits and challenges of service management modernization.

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Get Solution Brief

SOLUTION BRIEF

Transform the experience

See how to evolve your customer experiences in the era of IoT and 5G.

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WHITE PAPER

Think digital-first

Break free from old systems to stay relevant in the smartphone generation.

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Webinar On-demand

Proactive customer service

Learn about the best practices for delighting digital customers.

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Join us at a live event

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INDUSTRY EVENT

TM Forum: Sept. 23-27, Dallas

Meet with the pros and develop your roadmap for digital transformation.

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Industry Event

MWC19: October 22-24, Los Angeles

Discover how you can turn disruptive innovation into new revenue streams.

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Industry Event

TM Forum: 12-14 Nov, Malaysia

Learn how to drive pro-active service assurance across your communications.

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SERVICENOW EVENT

Now at Work coming to you

Join an event near you to unlock the power of digital workflows for telecom.

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Get in touch with pros and peers

Connect with experts at ServiceNow and other champions in the telecom sector to discuss common challenges and how to unlock your potential.

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