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Ride the wave of telecom change—with solutions for building connections, eliminating silos, and improving customer experiences.

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Aggregate data across silos to provide a single view for agents and customers.

Reduce costs

Replace manual service management processes with data-driven automation.

Modernize IT

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Retain talent

Digitize, streamline, and automate complex and repetitive HR processes.

Don’t just take our word for it

See how communications service providers like you are succeeding with ServiceNow.

45% increase in productivity

Vodaphone streamlined their processes and increased customer satisfaction.

Better customer management

Telia Company implemented knowledge-sharing tools to improve the customer experience.

Near 100% availability

Tata improved incident response times to deliver great service to customers.

3K+ fewer calls

Orange Business Services reduced their workload of inbound customer calls each month.

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