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BUSINESS IMPACT

11/6/18

Changing lives with public sector IT

SECURITY

11/6/18

A cybersecurity roadmap for government

CUSTOMER EXPERIENCE

11/6/18

How AI can reboot the citizen experience

Flow state

11/6/18

One nation, digitized

Head of the class

11/6/18

A report card for state government IT


Flow state

10/23/18

2000 years of customer service automation

In chatbots she trusts

10/23/18

A conversation with Microsoft's Lili Cheng

BUSINESS IMPACT

10/23/18

AI by the numbers: A cheat sheet for the C suite

SECURITY

10/23/18

How to make bad data a force for good

TALENT

10/23/18

Does your culture need an upgrade?

RISK

10/9/18

New AI tools can predict bad behavior

TALENT

10/9/18

How to keep your team sharp

TALENT

10/9/18

High tech, high touch recruiting at an Asian telco

Flow state

10/9/18

What employees want

HR as change agent

10/9/18

New tech to keep teams engaged

Flow state

9/25/18

Rubber, meet road

Better together

9/25/18

When agile met DevOps

BUSINESS IMPACT

9/25/18

Inside Nationwide’s digital transformation

TALENT

9/25/18

The new terms (and tools) of engagement

STRATEGY

9/25/18

Why your company needs an AI council

TALENT

9/11/18

The great narrowing: Why women leave tech

EXPERIENCE

9/11/18

Business apps need a redesign

TALENT

9/11/18

Better tech for better employee experiences

Flow state

9/11/18

Why diversity matters

Closing tech’s gender gap

9/11/18

A conversation with Zinc CEO Stacey Epstein

Flow state

8/27/18

Meet the future of customer service

Design 2.0

8/27/18

New digital processes yield better products

TALENT

8/27/18

How chatbots are making HR more human

AI AND AUTOMATION

8/27/18

The changing faces of AI chatbots

BUSINESS IMPACT

8/27/18

Why digital transformation projects fail

TALENT

8/14/18

4 key skills for modern CIOs

BUSINESS IMPACT

8/14/18

Digital transformation starts with people

TALENT

8/14/18

How to close the AI skills gap

Flow state

8/14/18

AI gets personal

The ideal CIO resume

8/14/18

Tech chops are table stakes

Flow state

7/30/18

What computers can learn from children

The AI divide

7/30/18

Execs and workers see machine intelligence differently

RISK

7/30/18

How to stop security leaks before they start

AI AND AUTOMATION

7/30/18

Shadow algorithms: A new guardrail for AI

BUSINESS IMPACT

7/30/18

The ethics of digital transformation

RISK

7/10/18

4 essential skills every CISO needs

RISK

7/10/18

How to beat bad bots

AI AND AUTOMATION

7/10/18

Want to get ahead in app development? Keep it simple

Flow state

7/10/18

Risk is a number

Know your bots

7/10/18

A quick guide to an online menace

Flow state

6/18/18

Are computers useless?

Goodbye to busywork

6/18/18

7 new AI apps for executives

AI AND AUTOMATION

6/18/18

How backstories make bots more relatable and less artificial

RISK

6/18/18

Playbooks: The CISO’s new best friend

STRATEGY

6/18/18

Why the future belongs to the Sentient Enterprise

STRATEGY

6/4/18

New metrics that go deeper to measure business success

STRATEGY

6/4/18

Dealing with AI backlash

TALENT

6/4/18

Culture eats tech

From the editor

6/4/18

How do you measure innovation?

People Not Systems

6/4/18

A conversation with Accenture CIO Andrew Wilson

View from Knowledge18

5/21/18

Delivering great customer service in a connected world

Code wars

5/21/18

New secret weapon for developers

RISK

5/21/18

How SecOps automation keeps hackers at bay

TALENT

5/21/18

Meet the future of HR

TALENT

5/21/18

How emerging tech can help build a better employee experience

STRATEGY

5/4/18

Visualization frameworks can align IT projects with business goals

AI AND AUTOMATION

5/4/18

Why AI is rocket fuel for DevOps

STRATEGY

5/4/18

Emotion sensing tools can lower workplace stress

From the editor

5/4/18

Get ready for Knowledge18!

Essential training

5/4/18

Supercharge your teams with the latest training resources

From the editor

4/20/18

How to update an old management formula for changing times

Digital motivation

4/20/18

Bestselling author Daniel Pink on how people and machines can work better together

STRATEGY

4/20/18

Stop running your business. Start transforming it

TALENT

4/20/18

Want a high‑performing team? Add AI

TALENT

4/20/18

Why CIOs are using apprenticeships to build their talent pipelines

RISK

4/5/18

How breach simulations can help harden cyber defenses

STRATEGY

4/5/18

Buy, build or rent: How to get started with machine learning algorithms

STRATEGY

4/5/18

Answering the hardest question in business today: What’s your AI strategy?

The patch gap

4/5/18

Why cybersecurity threats put so many companies in imminent danger

7 must-fill security roles

4/5/18

How to keep your network safe

From the editor

3/26/18

We cover the evolving relationship between people and technology at work

Get ready for AI regulation

3/26/18

How to prepare for new E.U. rules for companies using AI

AI AND AUTOMATION

3/26/18

Voice assistants are coming to the office—and they'll do a lot more than schedule meetings

STRATEGY

3/26/18

Why your company may need an algorithmic audit and how to get started

AI AND AUTOMATION

3/26/18

Are your AI algorithms fair? Here are 4 ways companies can mitigate machine bias

RISK

3/26/18

How AI helps security pros fight cybercrime

TALENT

3/26/18

CIOs and CISOs will need to cultivate new talent as businesses generate more data

STRATEGY

1/11/18

Why next‑gen knowledge work will require a blend of human and machine intelligence

A brief history of the office

3/26/18

Tech has long changed how people work. Here’s a look back at key moments

Your team in 10 years

3/26/18

An illustrated look at how AI will change IT service delivery

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